Drivers and escorts are assigned permanent routes and have the opportunity to meet with students and their parents or caregivers before the start of the term. This initial meeting allows them to familiarise themselves with the clients and collaborate with parents and school staff to address any potential concerns. This
At our organisation, we prioritise exceptional customer service and diplomacy among our staff. Our team is trained to understand the importance of tolerance and is mindful of the potential challenges that may arise when advising or interacting with students. Our Commitment to Service Safeguarding Responsibilities We are also acutely aware
Introduction of Relief Drivers and Escorts In the realm of student transportation, ensuring continuity and stability is crucial for the comfort and safety of students. At times, operational needs may necessitate the introduction of relief drivers. To maintain a smooth transition, all relief drivers and escorts are introduced to the
At ETS, we are dedicated to delivering outstanding training for our drivers, ensuring they receive education that surpasses standard legal requirements. Our comprehensive training program is crafted to equip drivers with the skills and knowledge necessary to safely and effectively transport all passengers, including those with special needs. Defensive Driving
Introduction This policy has been created to support and promote the safe and sustainable travel of pupils. ETS Surrey Ltd comply with health and safety regulations and ensuring health and safety for school transport is crucial for protecting students during their daily commutes. ETS Surrey Ltd Here are several key
Effective communication is crucial for ensuring the safety and well-being of children using taxi services, especially when parents must entrust their children to drivers or escorts. Establishingclear, reliable communication channels foster trust and ensure that any potential issues can beresolved swiftly Importance of Effective Communication Tips for Parents: Tips for
Ensuring the safety of students during school journeys is a top priority for ETS Surrey Ltd. Our companyhas implemented a variety of comprehensive safe working arrangements to ensure a secure and reliable transportation experience for all passengers. Here is an overview of the key measures we have in place:Driver/PA Training
