Accessible transportation is crucial for ensuring that everyone, regardless of their physical abilities, can navigate public spaces with ease and dignity. The ETS home to school Services offers a range of accessible transportation services designed to meet the diverse needs of its passengers. This document provides an overview of these services and how they contribute to an inclusive transit system.
Features of ETS Accessible Services
ETS is committed to making public transportation accessible for all. Here are some of the key features of their accessible services:
1. Low-Floor Mini Buses/MPV’s
All ETS buses are equipped with low floors and ramps, making it easier for passengers with mobility aids, such as wheelchairs and walkers, to board and alight. This feature eliminates the need for steps, providing a smooth and level entry.
2. Priority Seating
Designated priority seating is available near the front of the mini bus/MPV’s for student, patient individuals, and those with disabilities. These seats are clearly marked and are intended to offer greater convenience and safety.
3. LRT Accessibility
The Light Rail Transit (LRT) system in ETS is designed with accessibility in mind. Stations are equipped with elevators and ramps, and train cars have designated spaces for wheelchairs and mobility aids.
4. DATS (Disabled Adult Transit Service)
DATS provides door-to-door transit service for registered users who cannot use regular ETS services due to physical or cognitive disabilities. This service is an essential component of ETS’s commitment to accessibility.
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How to Access DATS
To use DATS, passengers must first register and meet eligibility criteria. Here’s how the process works:
Registration
Apply Online or By Mail: Interested individuals can apply for DATS service through the ETS website or by mailing a completed application form.
Eligibility Assessment: Applications are reviewed to determine eligibility based on physical or cognitive needs.
Approval and Orientation: Once approved, users receive an orientation on how to book rides and use the service effectively.
Booking a Ride
Advance Booking: Rides can be booked in advance via phone or online, ensuring that passengers can plan their trips with confidence.
Same-Day Service: While availability may be limited, DATS also offers same-day service options for urgent travel needs.
Additional Support Services
ETS offers several additional support services to enhance accessibility:
Travel Training
ETS provides travel training programs to help individuals with disabilities learn how to navigate the transit system safely and independently. These programs are tailored to the needs of each participant.
Customer Assistance
Customer service staff are available to assist passengers with trip planning and to address any accessibility concerns. They are trained to provide support and ensure a positive transit experience for all riders.
Services:
Accessible transportation Services
Client:
Surrey County Council
Date:
20 June, 2025
Location:
Redhill, Surrey RH1 1NP
Conclusion
ETS’s accessible transportation services play a vital role in fostering an inclusive and equitable community. By offering features and services that accommodate a wide range of needs, ETS ensures that all passengers can travel comfortably and confidently. Whether through low-floor mini buses/ Mpv’s, priority seating, or specialised services like DATS, ETS is dedicated to making public transportation accessible to everyone.
