ETS Consistent Environment

Drivers and escorts are assigned permanent routes and have the opportunity to meet with students and their parents or caregivers before the start of the term. This initial meeting allows them to familiarise themselves with the clients and collaborate with parents and school staff to address any potential concerns. This

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ETS Customer Care

At our organisation, we prioritise exceptional customer service and diplomacy among our staff. Our team is trained to understand the importance of tolerance and is mindful of the potential challenges that may arise when advising or interacting with students. Our Commitment to Service Safeguarding Responsibilities We are also acutely aware

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ETS Consistent Care

Introduction of Relief Drivers and Escorts In the realm of student transportation, ensuring continuity and stability is crucial for the comfort and safety of students. At times, operational needs may necessitate the introduction of relief drivers. To maintain a smooth transition, all relief drivers and escorts are introduced to the

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Effective Communication

Effective communication is crucial for ensuring the safety and well-being of children using taxi services, especially when parents must entrust their children to drivers or escorts. Establishingclear, reliable communication channels foster trust and ensure that any potential issues can beresolved swiftly Importance of Effective Communication Tips for Parents: Tips for

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